11-03-2009 City Council Study Session PacketCity of Grand Island
Tuesday, November 03, 2009
Study Session Packet
City Council:Mayor:
Margaret Hornady
City Administrator:
Jeff Pederson
City Clerk:
RaNae Edwards
T
u
7:00:00 PM
Council Chambers - City Hall
100 East First Street
Larry Carney
Scott Dugan
John Gericke
Peg Gilbert
Chuck Haase
Robert Meyer
Mitchell Nickerson
Bob Niemann
Kirk Ramsey
Jose Zapata
Call to OrderCity of Grand Island City Council
A - SUBMITTAL OF REQUESTS FOR FUTURE ITEMS
Individuals who have appropriate items for City Council consideration should complete the Request for Future Agenda
Items form located at the Information Booth. If the issue can be handled administratively without Council action,
notification will be provided. If the item is scheduled for a meeting or study session, notification of the date will be given.
B - RESERVE TIME TO SPEAK ON AGENDA ITEMS
This is an opportunity for individuals wishing to provide input on any of tonight's agenda items to reserve time to speak.
Please come forward, state your name and address, and the Agenda topic on which you will be speaking.
MAYOR COMMUNICATION
This is an opportunity for the Mayor to comment on current events, activities, and issues of interest to the community.
Call to Order
Pledge of Allegiance
Roll Call
This is an open meeting of the Grand Island City Council. The City of Grand Island abides by the Open Meetings Act
in conducting business. A copy of the Open Meetings Act is displayed in the back of this room as required by state
law.
The City Council may vote to go into Closed Session on any agenda item as allowed by state law.
City of Grand Island City Council
Item -1
Presentation of Web Site Conversion
Over the past year the city undertook measures to increase communication and
responsiveness to residents through expanded use of technology. Specifically the Grand
Island City Council approved a partnership with Vision Internet for the redevelopment of the
City’s website, grand-island.com. Known in the industry as the Government Website Experts,
Vision Internet exceeded their reputation providing superior support and guidance
throughout the duration of the project. This support coupled with the background knowledge
and hard work of the Grand Island staff has made for an outstanding collaboration. In the
not too distant future, residents and staff members alike will experience the benefits of this
hard work. The City’s new website will officially be unveiled and launched at the next City
Council meeting held on November 3.
The implementation of Vision’s Content Management System streamlines the City’s internal
updating process. The system is extremely user friendly, allowing both technical and non-
technical savvy staff members to make updates. Through training provided by Vision Internet
and the Website Rebuild Committee, approximately 50 staff members can now create and
take ownership of their specific department’s web content instead of just three employees who
previously were in charge of website maintenance. Decentralizing the updating tasks will
lighten individual staff members’ work load. For website visitors this means more
information that is timely and accurate on a more frequent basis.
The new site also offers many new dynamic and interactive features that the old site did not
have the capabilities of. Examples include: an e-notification tool, ability to produce forms
and surveys that citizens can now submit online, online polling, an “In the Spotlight”
featured area on the front page, Emergency Notification that can be showcased on the front
page when needed, a Document Central location, and a city-all calendar that offers different
search options according to departments and categories.
One of the great features of the Vision Content Management System is that it also allows for
the future scheduling of content publications and provides an automatic expiration feature.
Visitors can trust that what they are reading is accurate.
Several third party vendors have also been easily incorporated into the new look of the site.
The Citizen Request Management System allows City officials to better analyze needs and
trends while increasing the amount of work accomplished by staff. The system includes
numerous features, including automatic reports describing the status of citizen requests,
customer satisfaction surveys, and follow-up communications to citizens offering superior
customer service and responsiveness. The Grand Island Video TourBook is also a new
Tuesday, November 03, 2009
Study Session
City of Grand Island
City of Grand Island City Council
feature that has 10 various videos that showcase the Grand Island community. The Human
Resources Department, as well as the Police Department, both have interactive new tools in
place on the website to help better meet the needs of residents.
Throughout the last eight months the Website Rebuild Committee has strived to create a site
that had a primary focus on municipality services, resources, and activities, but also felt it
was important to have a well-rounded site that encompassed several different entities in the
community. The new navigation headers “I Want To,” “Residents,” and “Business,” all
offer links and information on an assortment of community resources that citizens and
visitors will find extremely helpful.
The overall look and feel of the website’s design has also seen a dramatic change. A great
deal of thought and time was put into the new design. Images of the community have been
updated and a more intuitive navigational map has been put in place. The designers and staff
members have worked hard to keep the website in sync with the City’s vision of becoming
easier to access and to become more interactive with citizens; all while keeping in mind to
reflect what is unique to Grand Island. With easily-accessible online services, timely
information updates and a fresh, vibrant design, the new site is one of the city’s newest
efforts in being responsive to the community needs.
Staff Contact: Wendy Meyer-Jerke
City of Grand Island City Council
Item -2
Discussion Concerning Downtown Metered Parking Program
Tuesday, November 03, 2009
Study Session
City of Grand Island
Staff Contact: Steve Lamken
City of Grand Island City Council
Council Agenda Memo
From: Steven Lamken, Police Chief
Meeting: November 3, 2009 Study Session
Subject: Metered Parking Program
Item #’s: 2
Presenter(s): Steven Lamken, Police Chief
Background
The Police Department does not believe there is a demonstrated need for metered parking
monitoring in downtown Grand Island. The Police Department is recommending that the
Council discontinue the Metered Parking Program.
The purpose of metered parking is to turn over the availability of parking stalls for
customers of businesses. This is statutorily based upon parking congestion; or the lack of
available parking. The City has ordinances that have established metered parking on
streets in the downtown area and in one City owned parking lot called the Chamber of
Commerce lot. The City does issue some people permits to park in the Chamber lot over
the two hour limit.
The current metered parking program is a parking stall rental program and regulation is
conducted by monitoring. A primary function of the Police Department is law
enforcement. The Police Department is not managing a parking enforcement program
with metered parking. We are managing a parking rental system.
The need for metered parking was more critical when downtown was the primary retail
shopping area in the City. The current retail base in downtown tends to be specialized
businesses that do not draw large numbers of customers at one time. Congestion of retail
customer parking in the Downtown area is not a problem based upon the Police
Department’s study of parking in the area.
Discussion
Study
The Department reviewed 26 days of metered parking monitoring that was conducted
from September of 2008 into January of 2009. The majority of the days were in
November and December of 2008. In addition, the Police Department staff conducted
visual parking audits of the Downtown parking for a two month period. The following is
a summary of the data and visual observations.
· The turnover of employer/employee parking appears to be a bigger problem than
customer parking. Parking monitoring is conducted in a targeted manner often at
locations where employers or employees of downtown businesses chose to use
two hour metered parking for their own parking.
· There is adequate on street parking capacity.
The monitoring reports did not show any block in downtown that did
not have vacant parking stalls available. No block was used at
100% capacity. Staff observations correlate to the monitoring
reports.
The monitoring reports and observations by staff show that it
is a small percentage of the time, 12.2% where over 50% of the
parking stalls are occupied in any given block.
Blocks that have higher customer parking needs such as 3rd
Street from Wheeler to Walnut do not have high parking rental
violation counts. This indicates that customers in the downtown
area are not creating major problems with violation of metered
parking. Staff observations also show a turnover of vehicles parked
on this block. The Police Department does not receive complaints
of inadequate customer parking. Customer use of parking is
turning over.
The Department reviewed rental violations issued during the twenty six days.
The following summary provides information regarding the violations.
A significant percentage of rental violations are employers or
employees of businesses using metered parking. This is an issue
of self discipline and employer policy and control as to where they
and employees park. Private businesses with their own parking
regulate employer/employee parking in their lots through workplace
policy. The same can be done in downtown. There are ample
parking places in City parking lots for employer/employees that
would require no more walking than many employees and customers do now in
retail business parking lots.
· Violation Summary
On Street Parking
223 - Number of violations issued over the 26 days
32 - Number of extended parking violations (More than one rental violation
issued to the same vehicle parked in the same stall for extended time)
18 - Number of vehicles receiving multiple rental violations on separate days.
61 - Number of rental violations issue to the above 18 vehicles. (A high of 10
violations on one vehicle)
27% - Percent of total rental violations being issued to18 vehicles.
Chamber Lot
30 - Number of times monitor checked the lot over the 26 days
49 - Number of rental violations issued over the 26 days
9 - Number of rental violations that were for extended parking (More than
one rental violation issued to the same vehicle parked in the same stall for
extended time)
· Long Term Parking Lots
The City provides numerous long term off street parking lots in the downtown
area. These lots are located within one and one half blocks of most businesses in
the downtown area.
Observations show that there is ample unused capacity in these lots. No
long term lot was observed to be full during the observation period.
There was unused capacity in the two hour time limit Chamber of
Commerce lot during all monitor enforcement and staff observations.
· The metered parking program requires costs and resources in the Police
Department that could be used by the City more efficiently in other areas of
service that are higher priority.
Issues
Downtown business employers/employees may not exercise the necessary controls and
self discipline to regulate their use of on street parking thus perhaps negatively affecting
their neighboring businesses.
The business dynamics of downtown may change and create higher customer parking
demands and a need for customer parking turnover. Such dynamics do not now exist.
Conclusion
This item is presented to the City Council in a Study Session to allow for any questions to
be answered and to create a greater understanding of the issue at hand.
It is the intent of City Administration to bring this issue to a future council meeting.