09/22/2015 Resolutions 2015-266 _— RESOLUTION 2015-266
WHEREAS,over the last several years the number of customers who pay their utility
bill in person has increased and the layout of City Hall does not accommodate this increase; and
WHEREAS, moving the Utilities Customer Service Group to another location will
serve to improve the service level that customers receive when paying their bill in person as the
layout at City Hall presents numerous challenges of parking, interior congestion and privacy that a
new location could resolve; and
WHEREAS, moving the group out of City Hall would also allow the Information
Technology Group to expand,the Human Resources Department to create privacy within their space,
and provide better space allocation for the Finance Department; and
WHEREAS, the details of moving the Utilities Customer Service Group to the
Utilities facilities at 1306 W. 3rd Street and the benefits of space reallocation at City Hall were
provided to Council at the September 15, 2015 Study Session, and it was discussed as a cost
effective plan of improving City operations.
NOW,THEREFORE,BE IT RESOLVED BY THE MAYOR AND COUNCIL OF
THE CITY OF GRAND ISLAND,NEBRASKA,that the Utilities Customer Service Center Plan for
1306 West 3rd Street is hereby affirmed.
Adopted by the City Council of the City of Grand Island, Nebraska, September 22, 2015.
LA
4, jen4, ayor
Attest:
ptaI_ !1 •_
RaNae Edwards, City Clerk
Approved as to Form a c r
September 21,2015 0 City ' •rney