03/24/2009 Resolutions 2009-66RESOLUTION 2009-66
WHEREAS, the City of Grand Island invited proposals for Citizen Request
Management System, in accordance with a Request for Proposal on file with CityAdministration; and
WHEREAS, on February 5, 2009 five proposals were received, reviewed and
evaluated in accordance with established criteria; and
WHEREAS, city staff conducted interviews with two of the proposing firms; and
WHEREAS, a result of the interviews, and agreement was negotiated with
Government Outreach, of Pleasanton, California, to provide a Citizen Request Management System
at a cost not to exceed $5,425; and
WHEREAS, the foundation of the Citizen Request Management System is to
make customer satisfaction a priority for the City of Grand Island. ;and
NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND COUNCIL OF THE CITY OF
GRAND ISLAND, NEBRASKA, that Government Outreach of Pleasanton, California is hereby
authorized to provide a Citizen Request Management System at a cost not to exceed $5,425.
Adopted by the City Council of the City of Grand Island, Nebraska, March 24, 2009.
Margare Hornady, Mayor
Attest:
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RaNae Edwards, City Clerk
Approved as to Form ^ _
March 23, 2009 n City Attorney